Effective Date: 27/03/2023
1. Information We Collect:
We may collect the following types of personal information when you use our website, products, or services:
- Contact Information: Name, email address, phone number, and postal address.
- Account Information: Usernames, passwords, and other account details.
- Payment Information: Billing and payment details, such as credit card information.
- Usage Data: Information about how you interact with our website and services, including IP addresses, browser type, device identifiers, and pages visited.
- Communication Data: Records of communication with us, such as emails and customer support inquiries.
2. Use of Information:
We use the collected data for the following purposes:
- Providing and Improving Services: To deliver the products or services you requested and enhance your user experience.
- Communication: To respond to your inquiries, provide updates, and notify you about important changes.
- Marketing: To send promotional materials and offers that may be of interest to you, where permitted by law.
- Payment Processing: To process payments and prevent fraudulent transactions.
- Legal Compliance: To comply with applicable laws and regulations.
- Analytics: To analyze usage patterns, perform data analysis, and improve our website and services.
3. Data Sharing:
We may share your personal information with the following third parties under certain circumstances:
- Service Providers: We may engage trusted service providers to assist us in delivering our services, such as payment processors or email communication services.
- Legal Requirements: If required by law, we may disclose your information to comply with a legal obligation or respond to a lawful request from authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Data Security:
We employ reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights:
Under the GDPR and other applicable data protection laws, you have the following rights regarding your personal information:
- Right to Access: You can request access to the personal data we hold about you.
- Right to Rectification: You have the right to correct any inaccuracies in your personal information.
- Right to Erasure: You can request the deletion of your personal data under certain conditions.
- Right to Restriction: You have the right to restrict the processing of your personal data under certain circumstances.
- Right to Data Portability: You can request a copy of your personal data in a structured, machine-readable format.
To exercise any of these rights or if you have any privacy-related concerns, please contact us using the information provided in the "Contact Us" section below.
6. Cookies and Tracking Technologies:
7. Children's Privacy:
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from individuals under 16 years of age. If you believe that we may have inadvertently collected personal information from a minor, please contact us immediately.
9. Contact Us:
Phone: 07917 692230